BUILD YOUR TANK

Last Updated: August 2026

1. Purpose of This Document

This Privacy Policy exists to help you understand what happens to information that identifies you or relates to you when you interact with Steel Titans(the “Game”). We believe you deserve clarity about these practices, and we have written this document with that goal in mind. Whenever you visit our website, launch our application, or otherwise engage with anything we offer, you are entrusting us with information. We take that trust seriously. By continuing to access or use the Game, you are confirming that you have read this Policy and agree to the way we handle information as described here.

2. What Information We Gather

The information we collect falls into several broad categories, and we only ask for what we genuinely need to keep everything running smoothly.

When you create an account or reach out to us, you may share details such as the name you choose to display, the email address you provide, and any other contact details you include in a support message. Beyond what you tell us directly, our systems also record technical information automatically. This includes the kind of device you are using, the operating system it runs, and which version is installed. We note your internet protocol address, the type of browser you are using, and your approximate geographic region derived from that address. As you play, we keep track of your progress, the achievements you unlock, and the preferences you set so that your experience feels personal and continuous. If something goes wrong, crash reports and system logs help us figure out what happened and how to fix it.

Should you choose to make a purchase, the actual payment is handled by external payment specialists who meet industry security standards. We do not keep your complete credit card numbers or banking credentials on our servers. What we do retain are confirmation records that a transaction took place, which we use for accounting, troubleshooting billing questions, and verifying that you received what you paid for.

Like most online services, we use cookies and comparable technologies to recognize your browser or device across sessions. These tools allow us to keep you signed in, remember the settings you have adjusted, and study how the Game performs so we can make it better. You are free to adjust your browser settings to refuse cookies, though doing so might prevent certain features from working as intended.

3. How We Put Your Information to Work

Every piece of information we hold serves a specific purpose connected to running, securing, and improving the Game.

We use your account details to maintain your profile and ensure your progress is saved across sessions. Technical data helps us diagnose problems, optimize performance for different devices, and understand how players move through the experience so we can refine it. When you contact us for help, we look at your account and device information to answer your questions accurately and quickly. Purchase records allow us to resolve billing disputes and confirm that virtual items or features were delivered correctly.

We also analyze patterns in the data to detect behavior that violates our rules, such as cheating or unauthorized access attempts. With your explicit permission, we may occasionally send you messages about updates, events, or new content. You can change your mind about receiving these messages at any time.

4. Who Else Sees Your Data

We do not treat your personal information as a commodity, and we do not sell it to advertisers or data brokers. There are, however, a limited number of situations where we need to share information with others.

We work with carefully selected service providers who perform essential functions on our behalf. These partners might host our servers, process payments, or help us understand usage trends. Each of these relationships is governed by a contract that requires the partner to protect your information and use it only for the specific tasks we assign. We may also be compelled to disclose information if a court order, subpoena, or other valid legal process requires us to do so, or if we reasonably believe disclosure is necessary to protect our rights, your safety, or the safety of others. If our business is ever acquired, merged, or reorganized, personal information may be transferred as part of that transaction, but it will remain subject to protections consistent with those described in this Policy.

5. Moving Data Across Borders

The internet does not recognize national boundaries, and the infrastructure that supports the Game may involve servers, data centers, or personnel located outside of Australia. Whenever your information travels across borders, we take steps to ensure it is treated with care. This includes relying on contractual safeguards and ensuring that the handling of your data remains consistent with the Australian Privacy Principles and comparable standards in other jurisdictions.

6. Keeping Your Information Safe and Deciding How Long to Keep It

Protecting your data is not something we leave to chance. We encrypt sensitive information while it is being transmitted and while it is stored. Access to personal data within our organization is restricted to individuals who need it to perform their jobs, and we regularly review our security measures to address new threats.

We retain personal information only for as long as we have a legitimate business reason to keep it or as long as the law requires us to do so. Once that period ends, we securely delete or anonymize the data so that it can no longer be linked back to you.

No security system is perfect. In the unlikely event that a data breach occurs and it is likely to result in serious harm to affected individuals, we will act in accordance with Australia's Notifiable Data Breaches scheme. This means we will notify you promptly and also report the matter to the Office of the Australian Information Commissioner.

7. Who Can Use the Game

the Game is designed for individuals who have reached the age of thirteen. By using any part of the Game, you are stating that you are at least thirteen years old and that you have the legal capacity to enter into agreements and understand documents like this one under the law that applies to you. If we discover that we have collected personal information from someone who does not meet this age threshold, we will take reasonable measures to remove that information from our records and prevent further access.

8. The Control You Have Over Your Data

You are not a passive subject of this Policy. You have meaningful rights regarding the information we hold about you. You may ask us to confirm whether we are processing your personal information, and if so, you may request a copy of it. If anything we have on file is inaccurate or incomplete, you have the right to request a correction. You may also ask us to delete your information in certain circumstances, such as when we no longer need it for the original purpose. If you previously agreed to receive marketing communications or to any other optional use of your data, you may withdraw that consent whenever you wish. Finally, if you feel we have mishandled your information, you have the right to raise a complaint with us or with a relevant regulatory authority.

To exercise any of these rights, simply send a request to the contact address listed at the end of this Policy. We will respond as quickly as we can and always within the timeframes required by law.

9. When This Policy Changes

The way we operate may evolve, and the law may change. When that happens, we will revise this Policy to reflect the new reality. The date at the top of the document will always tell you when the most recent changes took effect. For significant changes, we will make a reasonable effort to alert you through the Game or by email before the new terms take effect. Your continued use of the Game after any update constitutes acceptance of the revised Policy.

10. Reach Out to Us

Questions, concerns, or complaints about privacy should be directed to support@playsteeltitans.com. We read every message and are committed to resolving issues fairly and transparently.

Last Updated: August 2026

1. Accepting These Terms

These Terms of Use form a binding legal agreement between you and us regarding your access to and use of Steel Titans(the “Game”), which includes our website, any mobile software we publish, and all features, content, and services connected to them. Before you continue, please take the time to read this document carefully. It explains what you can expect from us, what we expect from you, and the rules that keep the community safe and enjoyable. If you do not agree with everything stated here, you must stop using the Game immediately.

2. Age and Eligibility

You may only use the Game if you are thirteen years of age or older. When you create an account, log in, or otherwise interact with the Game, you are confirming that you meet this age requirement and that you possess the legal capacity to understand and be held to these Terms. If we have reason to suspect that you are under thirteen, we reserve the right to suspend or terminate your access without prior warning.

3. Your Account Responsibilities

While many parts of the Game are available without registration, certain features may require you to set up an account. You are responsible for maintaining the confidentiality of any credentials associated with your account and for everything that happens under that account, whether or not you authorized it. If you believe your account has been compromised, you must notify us right away. We also reserve the right to disable accounts that we determine, in our sole discretion, have been used to cheat, defraud other users, or otherwise undermine the integrity of the Game.

4. Who Owns What

Everything you see, hear, and interact with inside the Game is protected by intellectual property laws. This includes visual artwork, character designs, written text, music, sound effects, software code, and the overall structure and presentation of the experience. We either own these materials outright or license them from third parties who do. You are granted a limited, non-exclusive, revocable right to access and enjoy this content for personal, non-commercial entertainment purposes only. You may not copy, distribute, modify, create derivative works from, publicly display, or exploit any part of the Game without our prior written consent. You also agree not to reverse-engineer, decompile, disassemble, or otherwise attempt to extract the source code or underlying architecture of any software we provide.

5. Buying Things Within the Game

From time to time, we may offer virtual items, premium features, or other digital content for purchase. All prices are displayed before you confirm a transaction and may be adjusted based on your region or currency. Payments are processed by authorized and secure payment partners. Once a purchase is confirmed and the digital content has been delivered to your account, the transaction is generally considered final. This does not affect any rights you may have under Australian Consumer Law, including the right to seek a remedy if the content is faulty or not as described.

6. Playing Fair and Staying Safe

We want the Game to be a welcoming place for everyone. By using it, you agree to behave in a manner that respects other players and the integrity of the experience. You must not interfere with the servers, networks, or systems that make the Game possible. You must not harass, intimidate, or abuse other members of the community. You must not exploit bugs, use unauthorized software or hardware modifications, or engage in any form of cheating or fraud. You must not attempt to access areas of the Game or accounts belonging to others without permission. Violations of these standards may result in warnings, temporary suspensions, permanent bans, or other corrective actions at our sole discretion.

7. What We Promise (and What We Don't)

We work hard to keep the Game available, stable, and fun, but we cannot promise perfection. the Game is provided to you on an as-is and as-available basis. This means we do not guarantee that it will always be accessible, error-free, or compatible with every device or network configuration. Temporary outages, data loss, bugs, and other technical issues can and sometimes do occur. We do not make any warranty that the Game will meet your specific expectations or that any defects will be corrected within a specific timeframe.

8. How Far Our Responsibility Goes

To the maximum extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages that arise out of or relate to your use of the Game. This includes lost progress, lost virtual items, interruptions to gameplay, or damage to your device or data, even if we have been advised that such damages are possible. Nothing in this section is intended to limit or exclude liability that cannot be limited or excluded under Australian Consumer Law or any other mandatory consumer protection legislation that applies to you.

9. When Access Can End

We may modify, suspend, or discontinue any part of the Game at any time, with or without notice, for reasons including maintenance, legal compliance, or strategic business decisions. We may also terminate or restrict your access immediately if you breach these Terms or if we believe your continued presence poses a risk to the Game or other users. Upon termination, your right to use the Game ceases immediately, though provisions of these Terms that by their nature should survive termination will continue to apply.

10. Which Laws Apply

These Terms are governed by and construed in accordance with the laws of Australia, and any dispute arising from or relating to them will be subject to the exclusive jurisdiction of the courts of Australia.

11. Getting in Touch

If anything in these Terms is unclear, or if you wish to report a violation or ask a legal question, you can reach us at support@playsteeltitans.com.

Last Updated: August 2026

1. Our General Stance

Digital purchases made through Steel Titans(the “Game”) are typically final once the transaction has been completed and the content has been delivered to your account. Because virtual items and premium features are intangible and consumed instantly, we cannot offer refunds simply because you changed your mind or no longer wish to use what you bought. That said, we recognize that things can go wrong, and we are committed to treating every request with fairness.

2. When We Will Consider a Refund

We will review refund requests in situations where the purchase was defective, the item was not delivered as described, you received duplicate charges for the same transaction, or a technical error on our end prevented you from accessing what you paid for. Each request is examined individually, and if we determine that a fault lies with us or our systems, we will offer an appropriate remedy. Depending on the circumstances, this may take the form of a replacement item, an in-service credit, or a monetary refund processed back to your original payment method.

3. How to Ask for One

To start a refund review, send an email to support@playsteeltitans.com. In your message, include the email address associated with your account, the approximate date and time of the purchase, the name or description of the item, and a clear explanation of what went wrong. If you have an order number, receipt, or screenshot of the transaction, please attach it. The more information you provide, the faster we can investigate.

4. What Happens Next

Once we receive your request, a member of our team will verify the transaction against our records. We may contact you if we need additional details. If we approve a refund, the processing time will depend on the payment method you used and the policies of the financial institution involved. Most refunds appear within several business days, though some payment providers may take longer. We will notify you by email once the refund has been issued.

5. Situations We Cannot Help With

We are unable to grant refunds for issues that fall outside our control or result from user error. This includes purchases affected by unstable internet connections, hardware failures on your device, accidental taps or unauthorized purchases made by someone else using your device, or consequences arising from violations of our Terms of Use. We also cannot refund purchases that have already been consumed, used, or traded within the Game. For transactions handled through an external distribution partner, that partner's own refund procedures will apply.

6. Australian Consumer Law

Nothing in this Policy is intended to override your statutory rights under Australian Consumer Law. If a product or service you purchased from us is faulty, not fit for purpose, or materially different from its description, you remain entitled to a repair, replacement, or refund as required by law.

We are xxx Pty Ltd, an Australian game publisher based in (Lindfield, New South Wales). Our team builds and supports mobile experiences designed to be engaging, reliable, and fair for players everywhere.

Whether you are stuck on a level, noticed something that does not look right, have a question about your account, or want to explore a business partnership, we want to hear from you. No issue is too small if it is affecting your experience.

The best way to reach us is by email at support@playsteeltitans.com. When you write in, please include as much detail as you can about what is happening. Screenshots, device model, and operating system version all help us diagnose problems faster. Our support team reviews every message that comes in and aims to send a substantive response within three to five business days.

If your inquiry is related to a purchase, attaching your order confirmation or transaction ID will allow us to locate your record immediately and avoid unnecessary back-and-forth.

For formal correspondence, our registered address is:

xxx Pty Ltd

Unit

NSW 2070

Australia

We appreciate you taking the time to play, and we are committed to making sure your experience is as smooth and enjoyable as possible.

About Us

We are a game development and publishing team focused on creating immersive and enjoyable gaming experiences for players worldwide.

Our goal is to deliver engaging gameplay experiences, regular content updates, and reliable player support. We are committed to building games that are accessible, balanced, and entertaining for players across different regions and platforms.

Our services may include in-game features, virtual items, customer support, and related online services, all provided in accordance with our Terms of Service and Privacy Policy.

Thank you for playing our games and supporting our journey.